Frequently asked questions

I have received an incorrect or faulty item?
If you have received an incorrect or faulty item then please return the item to us. If you are returning all items ordered place a note inside the parcel stating the reason for the return, and you will be refunded.
Do I have to order online?
Yes, as this is the safest and most secure method of paying.
Where do you deliver to?
We deliver worldwide.
Do you deliver the orders to a different address then billing address?
Yes we do, we can deliver to your work address or another residential address. If you are selecting a work address please ensure you always put the name of the Company or Organisation in the address field, as well as the contact name to ensure it is successfully delivered.
Where is my order?
You can check your order using online form at following page Order Information