Delivery & Returns Policy
Cheapest Price Guarantee
It's simple, if you manage to find a dress in your country cheaper than ours, we will match the price and give you a further 5% discount. Unfortunately, Ebay sellers are not included in this price match as many sellers are offering replica/fake branded designs. We have established our reputation for offering only authentic brands known for their high-quality fabrics. We don't sell fabrics that lose colour after a couple of washes. Our fabrics stay the same even after years of use!
Dispatch & Delivery
We offer completely free delivery to all our customer with orders over £70 within the United Kingdom. All our orders are dispatched within 24 hours to ensure quick and prompt delivery. We use tracked courier service and therefore the courier may require household member's signature upon delivery. Estimated delivery time is 3-4 working days. Once we have dispatched your order, we will send you an email confirming the dispatch. You can always check the status or your order by logging into your account at StyleAloud.com/myaccount if you have registered.
Delivery charges are simple and fixed. We do not charge any extra for ordering any number of dresses. The same charge applies for 1 dress or 20 dresses.
Delivery times are 3-4 working days.
Returns & Refunds
According to the UK's regulations, it is compulsory to offer 7 days returns policy to customers. However, at StyleAloud.com we offer our customers complete peace of mind 14 days returns policy. This 14 day starts from the day you have received your parcel! However, with regret, we cannot accept a return if a suit has been washed or shrunk. Otherwise, we are happy to accept returns of complete product, which is unused and is in “as new” condition.
To return your item please simply send us an email at info@StyleAloud.com with your order number and name of the item. It is important that you email us before returning and place a label with your name and order no in the parcel. Otherwise, it may take longer to process your return if we do not know who has actually returned the product.
For your protection, when you are returning an item to us, we recommend that you use a recorded delivery method. Please note that you will be responsible for returning the item. All our products contain appropriate brand's logo and stamps within the material to distinguish from those selling fake branded clothes on eBay or other corner shops!
As soon as we have received the item, we will refund or resend you another item, whatever your preference within 24 hours and the money will be back in your straight way. We offer the highest standards of service within the framework of the United Kingdom's regulations. We do not accept cash on delivery and do not haggle on the price! However, we do offer an automatic discount of 10% on orders over £700 and 15% on orders over £1000.
For any further queries please contact us on info@StyleAloud.com.